AJANI Handmade Legal Disclaimer

AJANI Handmade places great value on honesty and clarity and we are committed to building strong and lasting relationships with our customers based on trust and mutual benefit. In line with this philosophy, safeguarding your privacy, and ensuring that you get maximum benefits from our products and services is essential to us .

The following are the terms of the agreement of the purchase and use of AJANI Handmade products, the use of the AJANI Handmade site (the “Site”) , and other services rendered by AJANI Handmade . You are requested to review these terms carefully. 

INTRODUCTION

Buyer/User agrees to the terms and conditions outlined in this Online Contract (“Contract”) with respect to the goods, services and information provided by or through the Site. This Contract constitutes the entire and only agreement between AJANI Handmadeand Buyer/User, and supersedes any and all prior or contemporaneous agreements, representations, warranties, and understandings with respect to the goods and information provided by or through the Site, and the subject matter of this Contract. Buyer/User agrees to review this Contract prior to purchasing anything and purchase of a good and use of this site shall be deemed acceptance of this Contract.

GOODS AND SERVICES

The goods and services by AJANI Handmade have directions of use, directions for storage and different warnings. AJANI Handmade does not accept liability for any occurrences that occur due to the Buyer/ User not adhering to this information.

PRIVACY POLICY

This Privacy Policy describes the types of personal information we collect on the (“Site”), how we may use that information and with whom we may share it. 

We principally use your data for the purposes of managing our client / prospects relationship, and especially responding to your requests or by regularly sending you news and information on our products, events and/or media that might arouse your interest.

Other than as set out in this Privacy Statement or unless we have your prior consent, we shall not share your information with any other party.
We aim at always keeping your data as safe and secure as possible, and only for the period of time necessary to achieve the aim pursued by the processing. In this perspective we take appropriate security, technological and organizational measures to prevent as much as possible any alteration, loss or unauthorized access to your data. 

SETUP AND PAYMENT

Buyer/User represents and warrants that (i) the credit/debit card information supplied is true, correct and complete and (ii) charges incurred by the Buyer/User will be honoured by the Buyer/User’s credit/debit card company and (iii) Buyer/User shall pay charges incurred by Buyer/User at the amounts in effect at the time incurred, including all applicable taxes. Buyer/User shall be responsible for all charges incurred through use of Buyer/User’s password. Buyer/User agrees to keep his or her password confidential and to notify AJANI Handmade within 24 hours of any breach of this Contract or unauthorized use of the password. AJANI Handmade does not protect Buyer/User from unauthorized use of Buyer/User’s password.

COPYRIGHT

The content, organization, gathering, compilation, magnetic translation, digital conversion and other matters related to the Site are protected under applicable copyrights, trademarks, and other proprietary (including but not limited to intellectual property) rights, and, the copying, redistribution, use or publication by a Buyer/User of any such content or any part of the Site is prohibited.

EDITING, DELETING, AND MODIFICATION

AJANI Handmade reserves the right in its sole discretion to remove any goods for sale from the Site. Upon notice published over the Site, AJANI Handmade may modify this Contract, or prices, and may discontinue or revise any or all aspects of the Site in its sole discretion and without prior notice. Modification of this Contract will be deemed effective upon publication on the Site with respect to transactions occurring after said date.

RIGHT TO REFUSE

AJANI Handmade reserves the right in its sole discretion to refuse service at any time. Sale of any goods is subject to availability.

INDEMNIFICATION

Buyer/User agrees to indemnify, defend and hold AJANI Handmade and its affiliates, licensors and suppliers harmless from any liability, loss, claim and expense, including reasonable attorney’s fees, related to a Buyer/User’s violation of this Contract or use of the Site, products and services.

NON-TRANSFERABLE

Buyer/User’s right to use the Site is not transferable and is subject to any limits established by AJANI Handmade or by Buyer/User’s credit/debit card company.

DISCLAIMER

The goods offered through the Site are provided “as available,” and all warranties, express or implied, are disclaimed (including but not limited to the disclaimer of any implied warranties of merchantability and fitness for a particular purpose). The sole and entire maximum liability of AJANI Handmade, for any reason, and Buyer/User’s sole and exclusive remedy for any cause whatsoever, shall be limited to the amount paid by the Buyer/User for the particular items purchased. AJANI Handmade and any of its affiliates, dealers or suppliers are not liable for any indirect, special, incidental, or consequential damages (including damages for loss of business, loss of profits, litigation, or the like), whether based on breach of contract, breach of warranty, tort (including negligence), product liability or otherwise, even if advised of the possibility of such damages. The limitations of damages set forth above are fundamental elements of the basis of the bargain between AJANI Handmade and Buyer/User. This Site and goods would not be provided without such limitations.

ORDER CONFIRMATION, DELIVERY & PICKUP

After Buyer/User’s order has been successfully submitted, a page will be displayed indicating the status of the order. An email confirming receipt of the order will also be sent to Buyer/User shortly after the order is successfully submitted. If an order confirmation does not arrive within 24 hours after submission, Buyer/User shall contact AJANI Handmade Online Customer Service via email at info@ajanihandmade.com for assistance.

If the delivery option was selected at checkout, the courier shall contact the Buyer/User to confirm delivery times. Standard delivery is set at 3-5 working days.

If the local pickup option was selected at checkout, the Buyer/User is required to call the number provided at checkout to arrange for a pickup time and location. All orders are subject to authorization. Only authorized orders will be processed.

If an order was not picked up, was incorrectly processed, is missing a product or contains a damaged or defective item, Buyer/User shall contact AJANI Handmade Online Customer Service via email at info@ajanihandmade.com

RETURN POLICY / DEFECTIVE PRODUCTS 

If a product purchased is defective, Buyer/User shall contact AJANI Handmade Online Customer via email at info@ajanihandmade.com, within 14 days of receipt. In order to process its request, Buyer/User shall provide a detailed description of the defect and a proof of purchase.

IMPORTANT: Unfortunately, AJANI Handmade does not accept any returns. If deemed appropriate at AJANI Handmade’s own discretion, an online credit/ credit in the amount of the total purchase will be issued for defective products.

USE OF INFORMATION

AJANI Handmade reserves the right, and Buyer/User authorizes AJANI Handmade, to the use and assignment of all information regarding Buyer/User’s use of the Site, AJANI Handmade products and services and all information provided by Buyer/User, subject to applicable law.

GOVERNING LAWS

This Agreement is governed by the substantive laws of the Republic of Kenya:  Constitution of Kenya, 2010, the Consumer Protection Act (CPA-2012), Kenya Communications (Amendment) Act of 2009,  Industrial Property Act 2001, Trade Mark Act, Cap 506 Copyright Act, No. 12 of 2001 Anti-Counterfeiting Act, 2008.

Any cause of action of Buyer/User with respect to the Site and products must be instituted within 3 months after any purchase or be forever waived and barred. All actions shall be subject to the limitations set forth in the above Disclaimer. The language in this Contract shall be interpreted as to its fair meaning and not strictly for or against any party.

LITIGATION

All legal proceedings arising out of or in connection with this Contract shall be brought solely in the Republic of Kenya and Buyer/User consents to extra-territorial service of process. Should any part of this Contract be held invalid or unenforceable, that portion shall be construed consistent with applicable law as nearly as possible to reflect the original intentions of the parties and the remaining portions shall remain in full force and effect. To the extent that anything in or associated with the Site or AJANI Handmade is in conflict or inconsistent with this Contract, this Contract shall take precedence. Failure of AJANI Handmade to enforce any provision of this Contract shall not be deemed a waiver of such provision nor of the right to enforce such provision.

ACKNOWLEDGMENT

This Agreement represents the entire understanding between Buyer/User and AJANI Handmade regarding its use of the Site and its products and supersedes any prior statements or representations.

ORDER LIMITS

Products ordered online are not for resale. As such, AJANI Handmade reserves the right to limit order quantities per item and the total value of products ordered per day and per month.

CURRENCY & SALE TAXES

All prices on the Site are in Kenyan Shillings.

INTERNATIONAL ORDERS

At this time, AJANI Handmade retails and offers pick up strictly to locations within Nairobi. Deliveries outside the Nairobi are currently unavailable.

CUSTOMER SERVICE

For any questions on how to order or the status of an order, please contact AJANI Handmade Online Customer Service via email at info@ajanihandmade.com for assistance.

We now offer nationwide delivery!